Information
Find answers to common questions about From The Hide Leatherworks' handmade leather purses, belts, dog collars and leashes, and accessories. We're dedicated to providing exceptional service and quality in every product.
Frequently asked questions
What is English bridle leather?
English Bridle leather is a full-grain leather tanned with natural tannins, known for its durability and smooth finish, making it ideal for our high-quality handmade products.
Why brass hardware?
We use brass hardware for its strength, durability, and classic aesthetic appeal. Brass is corrosion-resistant, ensuring our products maintain their quality over time.
Do you have a store/ workshop?
As an online shop, we do not have a physical store. However, you can find our handmade leather goods available for purchase on our website or at the many craft shows we attend. See our schedule here
Returns/exchanges accepted within 15 days of delivery
We accept returns on non-custom items within 15 days of purchase. Please contact us for return authorization and instructions.
Do you do custom work?
Yes, we offer custom leather work. Please contact us with your specific requirements, and we'll be happy to discuss your project.
What are your payment options?
We accept all major credit cards for online purchases, providing a secure and convenient shopping experience.
All products come with a 5 year warranty
Yes, we stand behind the quality of our handmade leather goods. All our products come with a 5-year warranty against defects in materials and workmanship.
Shipping charges are applied based on product ordered
Shipping charges are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs during the checkout process.
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